1. Introduction

At 1Point Plumbing and Heating, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services or visit our website.

2. Information We Collect

We may collect personal information from you, including but not limited to your name, contact details (email, phone number), and payment information when you request a service, fill out a form on our website, or contact us directly. We also gather data on how our website is accessed, including IP addresses, browser type, and operating system for analytic purposes.

3. How We Use Your Information

The information we collect allows us to provide and improve our services, respond to customer inquiries, process payments, and fulfill our obligations. We may also use your data to contact you regarding our services or updates relevant to your inquiry or service request.

4. Sharing Your Information

We do not share, sell, or lease your personal information with third parties except where necessary for fulfilling our services (such as payment processing) or where required by law. Any third-party service providers are obligated to respect your data privacy and use your information solely as needed for service delivery.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to safeguard your personal information, we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also object to the processing of your data in certain circumstances. To exercise these rights, please contact us directly using the contact information provided on our website.

7. Cookies

Our website may use cookies to enhance user experience and analyze website traffic. Cookies are small files placed on your device, which you can choose to disable in your browser settings. However, this may limit certain functionalities of our website.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically to stay informed about our data practices.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@1pointplumbingandheating.com.